PHRs and the Real World


I posted recently about my worries regarding having medical records online. My main concern: do online health records mean all the better for computer hackers to steal my personal information and run rampant with my identity and send themselves to Tahiti with my credit cards (and will they at the least send me a postcard)?

Turns out some folks in the know – folks who are privacy activists – think having an online personal health record could actually go a long way to protecting you.

The Privacy Rights Clearinghouse (PRC) has a nifty little primer on the Health Insurance Portability and Accountability Act (HIPAA), with a subfocus on HIPAA’s Privacy Rule. HIPAA was enacted by Congress in 1996 to set a national standard for the electronic transfer of health data. The Clearinghouse is none too hopeful that HIPAA will "restore your confidence that sensitive medical data is a matter between you and your doctor." Instead, according to the Clearinghouse folks:

HIPAA sets the standard for privacy in the electronic age where health industry, government, and public interests often prevail over the patient’s desire for confidentiality.

So what’s a person to do? The Clearinghouse lists several tips for ensuring your medical records remain private, including this:

Keep a personal health record. This may include copies of your medical files and other information related to your health such as diet and exercise programs. For more on keeping a personal health file, see the PRC’s Alert www.privacyrights.org/ar/keepmedfile.htm and the American Health Information Association resources on personal health files: www.myphy.com/what/index,asp.

This may include copies of your medical files and other information related to your health such as diet and exercise programs. For more on keeping a personal health file, see the PRC’s Alert  

 

 

 

Follow the first link and you’ll see that they issue a caveat:

Commercial products sold to organize and store your medical data vary from vendor to vendor. Just like paper records, data stored on your computer or a distant web site can be lost, stolen, or damaged. Electronic data — whether on your computer, a distant web site, or a data storage device — is also vulnerable to unauthorized access. If you consider purchasing one of these products, be sure to read the fine print, especially the company’s posted privacy policy. When shopping for technology, encryption is a must.

That first link includes even more tips regarding your medical privacy with a personal health record, either one paper-based or online. The list is long, so I won’t post it in its entirety here. But I will leave you with one that I never would have thought of, yet when I read it, I immediately saw how important it is and it’s something I’ll do the next time I visit my health care provider:

Exercise your HIPAA rights by ordering copies of your medical records as soon after your visit as possible.

They even provide a link to a sample letter you can use to request your medical record: http://www.privacyrights.org/Letters/medical2.htm.

I’m on the "Nutrition Support" section of the online personal health record I’m putting together at ihealthrecord.com. This section is of particular interest to my sponsors at MyHealthMyWorld, because I’m told that this section of the PHR they’ll be rolling out next spring will go into great detail about a user’s supplement use – more than your average online PHR tool.

At first glance ihealthrecord.com’s section on supplements looks insubstantial. The page asks you to check off some nutritional supplements, such as Pediasure (for children) or Ensure (for adults). You can also add comments about your nutritional peccadilloes or foods that don’t agree with you, so I put down that I’m "allergic" to avocado, zucchini and squash. (Let’s just say I go into gastric distress and leave it at that.)

In addition to supplements offered such as Ensure, Advera, and Glucerna there are also blank boxes where I can add some of the vitamins and other supplements I take. I fill these in and hit "save."

Then – since the page took me no time at all to complete – I click on "edit" just for the heck of it and what should appear but an additional page for each supplement I added.

For example, I filled in one of the boxes with a brief blurb that I take a half tablet of iron every five days or so. The "edit" page for this box lets me to go into a lot more detail, allowing me to answer such questions as "form" (tablet, capsule, gel, cream, etc.); "frequency" (daily, weekly, and so on); "directions" (take with food), and so on. The "edit" section also includes spots that allow me to check off if I’m currently taking this particular supplement, when I started taking it and when, if ever, I stopped taking it. I also get a big blank box for any "additional comments" I might wish to add.

I like the opportunity the record gives me to go into considerable more detail about my supplement regime. But if I hadn’t thought that the "Nutrition Support" page looked less than substantial at first and if I hadn’t then wondered if perhaps more meat was hidden behind this page’s less-than-obvious "edit" button, I probably would have left the information I first added to that section’s front page as it was. That is, sketchy. It would be nice if the page was more obvious in letting me know I could add considerable detail about the why, the how many and the how often.

 

I’m almost done putting together my online personal health record with ihealthrecord.com’s free service. So far, I’m quite impressed and now I’m at the part where I put in my emergency contact information,

But here is where I come across what to me is a huge – I mean HUGE mistake – there’s only room for one contact.

Naturally, I put down the name and phone numbers of my husband. But he’s currently in Pennsylvania while I finish up my employment here, pack up the house and close on escrow. I’ll be in Pennsylvania the week after Thanksgiving. What if something happens to me between now and then? My husband is about 3,000 miles away. Plus, what if he’s unavailable? There’s a three-hour time difference. He turns off his cell phone at night; his parents’ are hard of hearing and don’t hear phones ringing downstairs from their room (they also turn off their bedroom phone at night).

I could put down my mother. Or my father. But they live two hours away and my mom doesn’t drive at night and my dad doesn’t drive at all anymore. My sister? She’s in Arizona; I’m in California – you do the Mapquest.

But there’s room for only one. One. Better pick wisely; pick someone who is always available. Never sleeps. Doesn’t work. Always walks by my side, maybe even joined at my hip. Oh, where is my conjoined twin when I need one!

Wait. If I did have a conjoined twin, wouldn’t she also be injured were I to get in an accident?

So I’m right back where I started. Only room for one. Just one.

Sheesh.

Even Noah knew enough to leave space enough for two.

 

 

 

I’ve mentioned in a previous post how having an online medical record would have helped my husband take care of our daughter’s school inoculations as we make the move from California to Pennsylvania. That is, IF her medical records had been online.

But we recently had a real-life experience with online medical records and, I have to say, I’m sold!

My 79-year-old mother-in-law recently had a minor stroke. Very minor. So minor that she shows no bad aftereffects of it. None. No muscle weakness. No slurring of words. No droopy mouth. No mental impairment. It’s as if she never had it.

She spent two nights in the hospital while the health care professionals there gave her several tests — an MRI, cholesterol, blood pressure, checked her carotid artery and several others, so many that I don’t remember all of them.

Her regular physician is a member of the hospital’s staff and as she entered the ER, both her physician and the emergency room staff were able to call up her records — her personal doc from his off-site clinic, and the ER workers at the ER itself.

They were able to write notes about her care, which her regular physician read a few minutes or hours later. He also made comments, which the nurses and staff at the hospital could access at their convenience.

No waiting on the phone for the doc to come so that he could be read the results. No phoning back and forth. No driving to the clinic or hospital to get notes. It was all there, online.

 What a convenience. What a help. What a Godsend.

Don’t get me wrong, I’ve really taken a shine to my online personal health record. It’s convenient. It’s easy. There’s little I can say bad about it. In fact, there’s really nothing bad I can say about it.

Except……

I must admit, I am worried. I hear more and more about how our health care system is going to go online and electronic with our medical records. Even our government has plans to go with online records, and is planning on having a Nationwide Health Information Network, a system that will connect all patients’ records to health care providers, insurance companies, pharmacies and laboratories electronically. The goal is to have it up and running by 2014.

But that worries me. As we’ve gone electronic and online with so much of personal information – our banking, our shopping, our Netflix preferences – I also hear more and more of breaches of online security systems.

As  one example, just this past May the records of as many as 26.5 million veterans had their names, birthdates, social security numbers, and their disability records stolen from the home of a Department of Veteran Affairs employee.

This makes me very nervous. Oh, so nervous.

The solution, of course, is better systems with better security. And the folks who provide this security will have to upgrade their systems constantly, always trying to stay ahead of the hackers and thieves who seemingly have little better to do than work to overide security and "get in."

Three gentleman in Massachusetts – two of them from Children’s Hospital in Boston and the other from the Massachusetts Institute of Technology – have a nice report in the BMJ online and they say this:

Computerized medical information systems are at the start of what promises to be a rapid evolution. We are still in a position to look ahead and consider the promise and pitfalls of such systems as we design and deploy them. We need not feel wedded to the structure and processes of current systems. …

In order for electronic medical records to eliminate the fragmentation of health information, be universally accessible, and guard patients’ privacy, systems must be built according to public standards and controlled by patients. 

 

Still, I’m nervous. Online systems are built by humans and can never be perfectly secure. Someone, somewhere will take it upon himself to hack in.

Or as one women, commenting on that same BMJ article, put it so well regarding the conundrum between the ease and efficacy of online records and their inherent risk to patient privacy::

Here is my dilemma. I want my notes to be strictly confidential but readily accessible to those who will need them. Electronic notes….set alarm bells ringing…. I am not a technophobe, but I am wary of giving out personal financial information over the internet, and the thought of my entire medical history floating somewhere in cyberspace doesn’t fill me with confidence. Perhaps I have seen too many films about ingenious hackers.

I’ve seen those films too. Nervous I am. Nervous.

 

I’m at the point in my personal health record at ihealthrecord.com where I need to list the immunizations I’ve had over the years.

Since I was a child when most of them occurred I need to go back to that old standby of a personal health record – my mother.

My childhood general practitioner is no longer alive and so the voluminous health record he compiled on me from age 3 until I left my parent’s home – and their health coverage – at age 23 is no longer available to me (yet another great reason to create my own online health record).

I once saw the medical history my GP kept on me. Good golly, with 20 years of annotations on all my visits and the care he gave me, the thing looked two feet tall.

And my mother remembers most of the major things within it.

My age when I had my surgery to correct my crossed left eye. The year I sprained my wrist leaping sloppily over the horse in gymnastics. The day we discovered my penicillin allergy ("you swelled up like a blowfish"). She doesn’t remember the dates of my immunizations, but she remembers which ones I had.

The woman is my walking, talking, hugging, personal health record.

My online PHR, while it never tells me it loves me as I log out, does offer me 26 immunizations from which to select, from Anthrax to Yellow Fever, with even the Plague thrown in for good measure. There’s also a section on "combination vaccines" – the Diphitheria/Tetanus/Pertussis (DtaP), the Measles/Mumps/Rubella (MMR) and the Tetanus and Diphtheria booster (Td).

So I check off the immunizations I know I’ve had and then I call my mother, also known as Keeper of All The Important Information About My Childhood Health History.

"Mom, did I ever get the chickenpox vaccine?"

"Yes, you did."

"What about for the mumps?"

"Nope, missed that one. We were about to have you get it, but then you got the mumps. Don’t you remember? You practically chewed your inner cheeks off for some reason. Dr. Freeman couldn’t figure out why, but you told him it somehow made you feel better if you gave the sides of the inside of your mouth a quick nibble every now and then. You even said nibble. I was so proud of you at age 6 that you kn.."

"Mom! That’s OK. What about the measles vaccination. How old was I?"

"Five. Oh, and before you ask me, we found out you were allergic to penicillin – you swelled up like a blowfish; if I’d stuck you with a pin, you would have exploded – three days after your third birthday. I remember it so well because, as worried as we were about you you were so very sick – you looked so cute. So cute. So chubby cheeked after that shot. I felt bad for thinking you looked so cute, but, well, you did. Sicker than a dog, but the cutest little thing. And as soon as you got the antidote or whatever they called it – the thing that fixed your reaction to the penicillin, you well, you ‘deflated’ quickly. And we were so happy."

That’s my mother – the human memory chip.

 

 

Plans are afoot at MyHealthMyWorld.com (the sponsors of this personal health record blog). The co-op’s executive board are now building a free online personal health record of their own, with the goal to launch it in mid- or late-winter 2007.

Like many free PHRs already online, MyHealthMyWorld.com’s will allow you to build a personal health record for yourself and family members. It will allow you to list all medications, all treatments, all diseases and diagnoses from birth to present. Everything you or someone who is caring for you would want to know and have handy in one place.

Yet MyHealthMyWorld.com’s PHR will offer users something extra. Many of us, myself included, take non-prescription supplements of one form or another. Vitamins. Herbal formulas. Compounds and mixtures. In other words, things not prescribed by your physician or necessarily purchased over the counter at your local pharmacy.

For example, currently I take vitamin E, calcium, Omega 3 fish oil, and half an iron tablet every five days, plus some other supplements. A friend I know drinks protein shakes every day to help him bulk up. Another friend swears by the black cohosh she’s taking to help combat menopause-related night sweats.

I’m building my own PHR at ihealthrecord.com and while there’s a space on the medications page to list "other" – which I suppose I could use to list my supplements – there’s no section of the record that specifically asks me to list my supplement regimen. I don’t think of my vitamins and supplements as part of my health record – our health care culture in this country never trained us to do so. So unless I was specifically asked to list my supplements, I probably wouldn’t.

In fact, I didn’t. Two weeks ago when I filled out the "list your medications" page of my ihealthrecord.com PHR, I didn’t think to list my vitamin E or fish oil capsules or any other supplement in the "other" section. After all, they aren’t "medications" in the way I’ve been raised to think of medications. It wasn’t until Geoff Purdom, Ph.D., of MyHealthMyWorld asked me to check did I even think about them.

I imagine most people wouldn’t either. Which is why being able to certainly would be a good idea.

 

 

Let’s say you have just moved across country with your family. Let’s say you’re moving in to your new home and, while performing some minor repair on your house, you cut your thumb badly with a small saw.

So you head to the emergency room or urgent care center. You don’t have your medical records with you – the last thought in your head as blood spurts from your thumb was to hunt down the medical records still packed away in a box in the garage – but your spouse isn’t worried, for she has the “card.”……..

Read Jean’s full article located at articles at MyHealthMyWorld (link opens a new window).

I’ve received a few e-mails — labeled "an important private message" — from IHealthRecord.com ever since I registered with the service to build an online personal health record. I’ve received three messages from Medem, IHealthRecord.com’s parent company, messages I signed up to receive when I enrolled in the company’s educational programs. I chose to receive information on cholesterol.

I liken these messages to "notes from my doc," in that all three of the messages I’ve received have basically told me I’m at risk for heart disease (if I don’t already have it, what with the high cholesterol and all) and then it gives me links to online tools to help me lower it. I’ve received three messages so far: "Understanding Cholesterol," "Cholesterol and Lifestyle" and "Cholesterol and Your Diet."

The last one, on diet, talks to me in great detail, but in very easy-to-understand language, about eating more fruits and vegetables, eating lean cuts of meat, staying away from fatty dairy products, etc. It tells me I need to convert to a "Therapeutic Lifestyle Change (TLC)" diet.

All well and good.

But then it sends me links to online tools that tell me how much of these fatty foods I can eat. After filling out my age, height/weight and activity level, the calculating tool tells me how many calories I should eat, how many grams of saturated fat I should limit myself to each day as well as my total daily fat gram allowance.

Nifty!

Another link asks me about my shopping habits: Do I do the shopping in my household, yes or no? (My real answer: Only when my husband is sick in bed with the plague, that is how much I hate to grocery shop.) Do I go with a list, yes or no? (Real answer: Of course! A list makes the awful experience go faster. See first answer, above). Do I shop according to a) nutrition b) taste or c) convenience? (Answer: Convenience is my mantra because I Hate. To. Cook. To me, the only reaseon we have a kitchen is for the resale value of our house.

So I click on a link to a "TLC Diet Daily Food Guide," one that tells me in detail how much of everything good and wholesome and how little of everything bad and loathsome I should eat. A list. A wonderful list. List, how I do love thee.? List, thou art my savior when I walk through the valley and the shadows of the Albertson’s food aisles.

Yet, alas and alack, the list does not allow for much convenience food. No, it lists foods that must be peeled. Foods that must be chopped. Foods that require, how shall I say it? Ah, yes, here’s the word — foods that require work. Work that must be done in a kitchen. Work that will take several minutes to do until I can put food to mouth. Time that I’d rather spend painting the walls of the attic or digging up a stree stump in the back yard, that’s how much I hate cooking.

Healthy Choice Frozen Dinners, take me away!!!!

 

I’ve been asked to put a request out here. MyHealthMyWorld.com, my sponsor, is thinking of getting others who feel it important to take charge of their health care and their medical records – to start blogging about their own experiences.

To put it in words better than I wrote above, let me quote Geoff Purdom, Ph.D, one of the board members of the MyHealthMyWorld co-operative. He likens this idea to creating a "community of health diaries – writers sharing their experience for the common good."

The different blogs – provided free by MyHealthMyWorld.com and set up for you in case you have no experience blogging – would talk about each person’s specific situation. For example, someone may write about dealing with the health care system while caring for a child with ADD. Another could blog about his diabetes treatment and how it affects his lifestyle. Another could write about her progress as she recovers from kidney surgery or chemotherapy. Another could post regularly about his challenge to stop smoking and lose 20 pounds at the same time.

Actually, just about anything could be written about because we all have health issues. Even if we don’t have HEALTH ISSUES, we still deal with our health each and every day on some level, even if it’s just a promise to ourselves that we’ll eat more fruits and vegetables, or exercise three times a week or take that tap dancing class we’ve been wanting to….. However the most likely value is to people who would like to either create a record for themselves to help their own convalescence or if you think you would like to share your experience of dealing with a chronic oor other health issue to help others.

If you’d like to be a part of this self-help community, if you have ideas about how you think this community should be run, please contact Geoff at myblog@myhealthmyworld.com. It is free and easy to setup.

I look forward to your blogging company.

 

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